Onyx-Fire Protection Services

Onyx-Fire Protection Services Inc. is your premier partner in the service, repair and installation of all fire safety equipment and systems — the evolution of fire safety in Toronto and the surrounding GTA

Since 1988 Onyx-Fire Protection Services Inc. has been your premier partner in the service, repair and installation of all fire safety equipment and systems. We ensure your alarms, sprinklers, extinguishers, hoses and all emergency systems are fully functional and up to code. Our team of over 100 fully trained technicians and fitters work to keep your occupants safe and your property operating without interruption, costly downtime or sanctions.We have built a reputation you can rely on with complete coverage and the established resources to meet all your needs. Our professional in-office staff includes a field-trained administrative team, dedicated account managers who are technicians by trade, engineers and technical experts, and a savvy management team with extensive backgrounds running customer service focused businesses. Our fire alarm technicians and sprinkler fitters are recruited from the best talent pools available. They are factory trained with all makes and models of fire panels and sprinkler equipment and educated through Seneca College, Humber College and Local 853 Sprinkler Fitters Union. They are continually updating their education and expertise to ensure our customers receive the best preventative maintenance program. Our technicians and fitters operate a fleet of over 100 fully equipped vehicles.Most importantly, Onyx-Fire ensures that you still get the personal touch with our strong commitment to customer service excellence. We build partnerships with one point of contact and a no-voicemail policy that ensures you get a live rep every time. We offer 24/7 Emergency Service with unparalleled response time and timely reporting of our findings. Our investment in training and technology gives us the ability to provide cutting edge service in a convenient fashion.Get all the benefits of a large company with the simplicity and satisfaction of working with a dedicated partner.COMPLETE COVERAGEOur Markets Include…IndustrialCommercialCondominiumHigh-Rise ResidentialLong Term CareHospitality & HotelSchools & Education FacilitiesExpertise Inside and Out...In-office technicians, engineering & technical supportOngoing internal training & education programsSubstantial inventory of all manufacturer equipment100 fully-stocked company vehiclesService When You Need It Most...Swift and accurate communicationAfter-hour and weekend on-call staff always available24-hour emergency serviceGuaranteed two-hour response timeSERVICESWith over 25 years of experience in the industry, Onyx-Fire Protection Services is capable of offering you the convenience of an all-encompassing firm that handles all of your fire safety and protection requirements.We offer our clients a number of services that can be tailored to suit their individual needs – all with 24-hour on-call service, seven days a week.Inspections, Repairs & 24/7 Service CallsFire Alarm Installation & Retro-FitSprinkler Installation & Retro-FitHydrant & Underground PipingConsultingEngineering & DesignMonitoring ServicesElectrical ServicesSecurity ServicesTECHNOLOGY AND INNOVATIONOnyx-Fire is committed to leading the fire protection industry through the use of up-to-date technology and by constantly developing more efficient ways to deliver best-in-class service to our clients.ProductsCustomer Relationship Management Tool (CRM)Web PortalMobile WarehouseField Technicians and ToolsGPS-Equipped VehiclesGreen Initiative PlanOUR GREEN INITIATIVE PLAN:Onyx-Fire has implemented a green initiative plan to ensure our business reduces its footprint as much as possible. Our initiatives include recycling programs for old batteries and extinguishers, proper disposal of hazardous waste materials, electronic documentation, paper and cardboard recycling, and GPS routing of our vehicle fleet to ensure we are minimizing our vehicle emissions and use of fuel.